Your satisfaction matters to us. Please review our return and exchange guidelines carefully.

Return Eligibility

Returns are accepted only if:

  • The product is damaged, defective, or incorrect

  • The request is raised within 48 hours of delivery

  • The product is unused and in original packaging

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Perishable goods

  • Opened or used food products

  • Items marked as “Non-Returnable”

Exchange Policy

  • Exchanges are subject to product availability

  • Only eligible products can be exchanged

Return Process

  • Contact our support team within 48 hours of delivery

  • Share order details along with images/videos of the issue

  • Once approved, we will arrange a pickup or provide return instructions

Refunds

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be credited to the original payment method.